Once your order ships, you will receive a confirmation email containing your tracking number. You can use this number on our website or the carrier’s portal to monitor your delivery progress.
FAQs
How do I track my pet’s order?
Do you offer free shipping?
Yes! We offer free shipping on all orders over $59. For orders below this amount, standard shipping rates will apply at checkout.
How long will it take to receive a response to my inquiry?
We value your time and your pet’s well-being. Our support team is available via email and typically responds to all inquiries within 24 hours.
Can I change or cancel my order after it has been placed?
Because we aim to get your pet’s supplements to you as quickly as possible, orders are processed rapidly. Please contact us at info@vitalinspiredpaws.com immediately if you need to make a change. While we cannot guarantee changes once an order has entered the fulfillment process, we will do our best to assist you.
What is your "Vitality Guarantee"?
We stand behind the quality of our products. If you are not satisfied with your purchase, we offer a 30-day refund policy. Please reach out to our team via the contact form or email to initiate a return or replacement.